Privacy Policy

Nov 7, 2024

Privacy Policy

Effective Date: Wed, Nov 6, 2024
Last Updated: Wed, Nov 6, 2024

Introduction

Welcome to Solved Group. MS Management LLC, doing business as Solved Group and also known as "SLVD" ("we," "us," or "our"), is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites or use our services.

Contact Information:
Company Name: MS Management LLC (DBA Solved Group)
Address: 1330 Ala Moana Blvd, Honolulu, HI, 96814, United States
Phone: +1 805 399 0421
Email: legal@solvedgroup.net | info@solvedgroup.net

Websites Covered:
www.solvedgroup.co
www.solved.news
www.slvd.us
www.slvd.blog
www.solved.blog
www.solvedgroup.net

By accessing or using our websites and services, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the sites.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you fill out forms on our websites, subscribe to newsletters or mailing lists, register for an account, request information about our services, participate in surveys or promotions, or communicate with our AI appointment setter or hotline. The personal information we may collect includes:

  • Name

  • Email address

  • Telephone number

  • Business name and details

  • Mailing address

  • Communication preferences

Automatically Collected Information

When you visit our websites, we may automatically collect certain information about your device and usage, including your IP address, browser type and version, time zone setting, operating system and platform, pages viewed and links clicked, referring website addresses, and dates and times of visits.

Cookies and Similar Technologies

We use cookies, web beacons, pixels, and other tracking technologies to collect information about your browsing activities over time and across different websites.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Service Delivery: To operate and maintain our websites and services.

  • Communication: To contact you regarding your inquiries, provide customer support, and send updates.

  • Marketing: To send promotional emails and SMS messages with your consent.

  • Advertising: To conduct retargeting campaigns on platforms like Facebook, Google, and Snapchat.

  • Analytics: To analyze usage and improve our websites and services.

  • Training: To use anonymized data internally for staff training and improving AI systems.

  • Legal Compliance: To comply with legal obligations and protect our rights.

Disclosure of Your Information

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Analytics Providers: Google Analytics, Hotjar

  • Advertising Networks: Facebook Ads, Google Ads, Snapchat

  • Communication Services: Email and SMS marketing platforms

  • Hosting Services: Cloud computing providers

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Obligations

We may disclose your information if required by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or asset sale, your personal information may be transferred.

Cookies and Tracking Technologies

Cookies

Cookies are small data files stored on your device. We use cookies to enhance user experience, remember preferences, and conduct advertising and retargeting campaigns.

Types of Cookies We Use:
Essential Cookies: Necessary for website functionality
Performance Cookies: Collect information about website usage
Functionality Cookies: Remember user preferences
Advertising Cookies: Deliver relevant ads

Web Beacons and Pixels

We use web beacons and pixels to track the effectiveness of our marketing campaigns, collect statistics on email opens and clicks, and deliver targeted advertising.

Managing Cookies and Opt-Out

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

To opt-out of targeted advertising:
Facebook: Facebook Ad Preferences
Google: Google Ad Settings
Network Advertising Initiative: Opt-Out

Behavioral Advertising and Retargeting

We use your information for interest-based advertising and retargeting on platforms like Facebook, Google, Snapchat, and email marketing services. You can opt out of targeted advertising by adjusting your preferences on each platform or by using industry-wide opt-out tools.

SMS and Email Communications

Consent

By providing your phone number and email address, you consent to receive SMS messages and emails from us, including promotional content.

Opt-Out Mechanism

For SMS messages, reply "STOP" to any message to unsubscribe. For emails, click the "Unsubscribe" link in any promotional email.

Compliance

We comply with the Telephone Consumer Protection Act (TCPA) and the CAN-SPAM Act.

Data Security

We implement reasonable security measures to protect your personal information, including encryption technologies, secure servers and firewalls, and access controls. Note that no method of transmission over the Internet is completely secure.

Data Retention

We retain your personal information only as long as necessary for the purposes set out in this Privacy Policy and to comply with legal obligations.

Your Rights and Choices

Access and Correction

You have the right to request access to or correction of your personal information. To do so, contact us at legal@solvedgroup.net.

Opt-Out of Marketing Communications

For email, use the "Unsubscribe" link in our emails. For SMS, reply "STOP" to any SMS message.

Cookies and Tracking

Adjust your browser settings to refuse cookies or alert you when cookies are being used.

Do Not Track Signals

Our websites do not respond to "Do Not Track" signals.

Third-Party Websites

Our websites may contain links to external sites not operated by us. We are not responsible for their content or privacy practices.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, or country. We take steps to ensure your data is treated securely and in accordance with this Privacy Policy.

Children's Privacy

Our free guides and downloads are for educational purposes. By downloading, you waive any conflict of misuse of the information. Our Done For You services are not intended for individuals under the age of 18 or 21, depending on state legislation. We do not knowingly collect data from minors, and we do not use or work with children, in the U.S., or in any other countries.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Effective Date."

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: legal@solvedgroup.net
Address: 1330 Ala Moana Blvd, Honolulu, HI, 96814, United States
Phone: +1 805 399 0421